Shipping / Delivery Help
When will my order ship? How long will it take to get
here?
The instant you checkout, BIGshop begins processing your order. Your purchase
is forwarded to the individual merchants that you purchased from as soon as
payment is cleared. For credit cards and Paypal this is instant, while for deposits,
Bpay and cheques this can take a few days. Each merchant has their own order
processing and shipping times. Each merchants shipping information is displayed
in their Bshop and on their individual products pages in the shipping section.
To track the progress of any of your BIGshop orders please click
here.
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Shipping / Delivery charges?
Each of our merchants has their own shipping rates and policies, which can be
found by clicking on the link in their Bshop called shipping information or
on any item page under the shipping section.
Why do I have more than one shipping charge?
BIGshop offers you the ultimate convenience of shopping with one universal
shopping cart. We want to help you find the best deal for the items you're looking
for from the merchant or merchants with outstanding service. Every merchant
handles the shipping for their items. We encourage you to compare their prices
including shipping as you browse BIGshop. You can calculate these shipping and
handling charges by entering your post code when browsing a specific product
display page or in your shopping cart.
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Who ships my order?
After you checkout, BIGshop takes payment for your order and then forwards your
order safely and securely by our encrypted electronic process directly to each
merchant to fill their part of your order.
If you are ordering from more than one merchant, this will be clearly indicated
to you during the checkout process. Each store will then handle the shipping
of their portion of the order - so if you order from several merchants at once,
each one will provide you with their own shipping confirmations, order updates,
etc. Again, our focus is to make your shopping experience easy and fun by allowing
you to shop within many stores and choose from thousands of products with just
one password protected account.
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