About BIGshop - Australia's Online Shopping Destination
| Welcome to BIGshop.com.au, Australia’s
Online Shopping Destination! Here you will find tens of thousands of
bargains for sale in over 22 product categories! Backed by a company with
over 20 years experience in the wholesale distribution business and having
served tens of thousands of happy customers Australia wide, BIGshop.com.au
is a safe bet when it comes to shopping
online.
We have partnered with Australia's leading freight providers as well
as a number of other Australian distributors to provide you with a huge
selection of unbeatable bargains in one easy to navigate website.
BIGshop.com.au Fast Facts:
- We are Australian owned and operated
- Hundreds of new items are added almost daily so keep checking back
for more bargains!
- We have served over fifty thousand customers in the past year and
with your help hope to increase this number into the hundreds of thousands
soon….
- We have a 1300 customer support line which is available to all registered
customers
- Your personal information as well as payment information is secured
by SSL technology.
- We are open 24/7, 365 days a year!
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How are we able to offer such amazing bargains?
As
mentioned previously we have been in the wholesale distribution game for a long
time and therefore have the experience needed to source, negotiate and buy products
locally and internationally at rock bottom prices. As the importer of many of
our items we are also able to cut out the middle man and therefore deliver unbeatable
value. In regards to items that are sold by our merchant partners, many of them
are pure-play online retailers too, taking advantage of the low costs associated
with setting up and maintain an online company and then passing these savings
onto you, the customer! How good is that?!
Where are we located and are there actually people
behind the operation?
Our head office and warehouse is located in sunny Queensland
although we service the whole of Australia through a number
of warehouses scattered around the country. We have over a dozen
full time staff including Australians, New Zealanders and South
Africans.
Customer Service
Recent feedback tells us that we are up there with the best of them when it
comes to the customer service and support. Unlike some of our competitors we
have a 1300 support line for registered customers, so you can speak to a live
person if you have any problems. We have a comprehensive online help desk with
hundreds of frequently asked questions and answers which is updated regularly.
We recommend that all customers visit our help
desk before contacting
us.
Your Safety Online
BIGshop is a registered Australian business operating under the INTHENET Pty
Ltd group. Our ACN is 098 360 395. All private pages on our website including
the checkout pages are secured by industry standard SSL technology provided
to us by GEOTRUST Inc. We take your privacy very seriously and do not sell or
share your information with any unauthorized persons. Your credit card details
are not stored on our server, instead they are relayed directly to the Commonwealth
Bank who process all payments on our behalf. The best thing you can do when
shopping on BIGshop is to use your common sense. Be wary of merchants with zero
or negative feedback, carefully read product descriptions and always compare
products side by side to ensure you are getting exactly what you want for the
best possible price. Although all BIGshop merchants are registered Australian
businesses that adhere to online trading best practice we still recommend following
these simple smart shopping tips. Click here for online
safety more information.
Still Have Questions
If you still require assistance with anything please take a look at our online
help centre. If you can't find the answer to your question please click
here to contact us.
