BIGshop Customer Service

Find Instant Answers to Your Questions Browse frequently asked questions in our online help desk.

Contact a Merchant / Seller by Email If you have a product or order enquiry or complaint please contact the relevent merchant/seller directly.

Chat With Us Online Chat with a BIGshop operator online Live chat support hours: Monday: 9:30am-5pm, Tuesday-Friday: 9am-5pm.

Phone BIGshop To speak directly with a BIGshop operator by phone please call 1300 731 391 Phone support hours: Monday: 9:30am-5pm, Tuesday-Friday: 9am-5pm.

Need to dispute a previous transaction?

To raise an item not received, item significantly different than described or other dispute please click here.

Need to Contact BIGshop.com.au about something else?

	GENERAL and PAYMENT QUERIES
	SUPPLIER AND MERCHANT QUERIES Use this option if you are a product or service supplier. We are always interested in new products and services.
	ADVERTISING AND MARKETING QUERIES Use this option if you have an advertising or markering question. We are always looking for new advertising opportunities.

Our Company Details:

Mailing Address
BIGshop Internet Services
PO BOX 1371
Capalaba
QLD 4157

Inthenet Pty Ltd T/A BIGshop Internet Services
ABN: 74 547 414 471
ACN: 098 360 395