The Nile Bookstore
Returns Policy
Regardless of which of our fulfilment centres the order was sent to you from, all returns are sent to our Sydney office. Please contact us.
Please note that a restocking fee applies to all returns. The fee is 20% of the purchase price ($10 maximum).
- Returns that have not been pre-arranged will not be accepted.
- Requests for return must be received within 10 business days of delivery.
- After the return has been authorised, the returned goods must be postmarked within 4 business days.
- Returns must be in resellable condition.
- Any returns are shipped at the customer's risk and The Nile will not take responsibility for any items that are lost or damaged in transit back to us.
- Accepted returns will be refunded by the method by which you paid.
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