Computer Zone
Returns Policy
Returns
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In the event that you receive an Computer Zone (QLD) product that is not in working order, please notify the Computer Zone (QLD) either by e-mail, telephone or fax, as soon as possible, preferably within 7 days of receipt of the product. You must have a customer order number, the product number and product serial number. You will be issued with a Return Authority (RA) and instructions for the return of the goods. If after testing, the returned product is found to be not faulty, you will be charged the processing costs, plus all courier costs associated (if delivered), returned product collection, and re-delivery of product.
Damaged/Incorrect Product
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In the event that you receive an Computer Zone (QLD) product that is either damaged or not the product you ordered, you must notify the Computer Zone (QLD) either by e-mail, telephone or fax, as soon as possible, preferably within 7 days. Please have your customer order number, the product number and product serial number available. You will be issued with a Return Authorization (RA) and instructions for the return of the goods.
Change Your Mind?
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Customer are responsible to find/obtain the correct components for individual needs. In the event that you decide that you do not want the product you have ordered, return of any product within 7 days will refund current price attract 15% restocking fee . No refunds will be provided for any opened product. All refunds for non _opened items exclude shipping and handling charges. Please allow up to 14 days for refunds to be processed and credited to your account.
Order Acceptance Policy
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Your receipt of an electronic or other form of order confirmation does not constitute the acceptance of an order, nor does it constitute confirmation of our offer to sell. Computer Zone (QLD) reserves the right at any time after receipt of your order to accept or decline your order for any reason. Computer Zone (QLD) reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and your order is automatically varied to order that lesser amount. All credit card orders will be verified prior to our acceptance of your order. Computer Zone (QLD) reserves the right, without prior notification to do business with any individual or business . |
