Aussie Gadgets
Returns Policy
Aussie Gadgets accepts returns on faulty goods only. Please email: ozgadget@tpg.com.au to discuss the return of faulty items. For faster service, please include the following information in the email: customer name, invoice number, item name and the reason for the return. Faulty items can be returned within 30 days from the invoice date at the discretion of Aussie Gadgets for credit, replacement, exchange or repair. Please note that manufacturers restrictions may apply to some products. After 60 days the manufacturers warranty only applies. Returns are only accepted with a valid invoice number. All products for return MUST be 100% complete with ALL original packaging: including but not limited to all manuals, warranty cards, accessories and packing materials. Shipping charges on returned items are the customers responsibility. Aussie Gadgets will only pay for the return shipping on replacement items. For your own protection it is strongly recommended that customers fully insure return items in case of loss or damage. Postage & handling charges are not refundable even when credit is given for a faulty item. Please note if returned goods are tested and found not to be faulty a $20 non-fault fee will apply. |
