ABCs of Effective Feedback: A Guide for Caring Professionals

Tell Your Mates Share this item with your family and friends...

Chattering Courtesans & Other Sardonic Sketches AU$20.49

Great Graphics On A Budget AU$48.49

All Things Bright and Beautiful AU$20.49

Measuring Marketing AU$47.49

Civil Wars Carter John-Trans. The AU$30.49

Complete Book of Tai Chi Chuan AU$35.49

Essential Penguin: the Outsider Second Series AU$21.99

In Praise of Empires AU$73.99

On Record AU$89.99

Diva 6: Girls at Sea AU$8.99

Chart a Course to Excellence Sponsored by The American College of Physician ExecutivesA much-needed, practical guide to giving and receiving feedback . . . a guide that is essential to the successful conduct of one of humanity's most important activities?productive conversation.--Edgar H. Schein, Sloan Fellows professor of management emeritus, MIT Sloan School of Management Managing relationships, building trust, and communicating effectively are all essential skills to improving performance and ensuring the quality of patient care. This timely book offers the tools and techniques necessary to face the challenges of being a leader and resolving conflicts to produce win-win outcomes.Irwin M. Rubin and Thomas Campbell show how to eliminate the pitfalls of traditional feedback approaches and enhance the win-win quality of all communication. With vignettes, a case study, and pithy cartoons, the authors detail two dynamic tools to help chart a course to excellence in giving and receiving championship-level feedback. Their integrated four-phase feedback model and practical behavioral tools provide the ingredients essential to plan for and learn from our daily experiences.

Item Specifications

236.5mm x 158mm

Item Details

Item Code BOO-974678775 Item Name ABCs of Effective Feedback: A Guide for Caring Professionals ISBN 9780787910778 Format Hardcover Author/Artist Rubin

Related Departments

Home  >  BOO-974678775

Write an online review for the ABCs of Effective Feedback: A Guide for Caring Professionals and help other shop smart!

Buy Now Price: AU$88.49
QTY:

Sponsored Results...